酒店岗位英语实训课件Unit

1、 Concierge Service礼宾服务礼宾服务Warming up:who:bellmanWorking place:at the concierge;at the reception desk Service progress an。

2、Warming up:who:operatorWorking place:operatorService progress and practical expression:Pick up the call within three rin。

3、Warming up:who:bellmanWorking place:at guests roomService progress and practical expression:Pay attention to using the p。

4、Warming up:who:airport representitaivebell manWorking place:international or domestic airporttrain or bus stationharborh。

5、Warming up:who:clerkWorking place:Business CenterService progress and practical expression:Greet the guest warmly and po。

6、Warming up:Who:receptionist.meeting planner Working place:Conference roomService progress:1.Book the meeting2.Discuss th。

7、UNIT 21 Maintenance Service Service Procedure Greet the guest.Patiently and carefully listen to what the guest says.SayS。

8、Warming up:who:clerkWorking place:Business CenterService progress and practical expression:Greeting the guest warmly and。

9、Warming upWho:housekeeper Working place:housekeeping departmentService progressUsing the electric facilities Introduce t。

10、Warming upWho:receptionist Working place:entertainment centerService progress:1.Prepare for thorough work 2.Review all t。

11、Chapter Five Housekeeping2Unit 20 Room Service Service Procedure Greet the guest.Get the information from the guest:what。

12、Model Four Business Center模块四 商务中心 Service at the Business Center 商务中心Unit 10 Secretarial Service 秘书服务Warming up:who:cle。