1、ninth editionSTEPHEN P.ROBBINSMARY COULTER 2007 Prentice Hall,Inc.All rights reserved.152 2007 Prentice Hall,Inc.All rights reserved.153 2007 Prentice Hall,Inc.All rights reserved.154 2007 Prentice Hall,Inc.All rights reserved.155 2007 Prentice Hall,Inc.All rights reserved.156 2007 Prentice Hall,Inc
2、.All rights reserved.157 2007 Prentice Hall,Inc.All rights reserved.158 2007 Prentice Hall,Inc.All rights reserved.159 2007 Prentice Hall,Inc.All rights reserved.1510 2007 Prentice Hall,Inc.All rights reserved.1511 2007 Prentice Hall,Inc.All rights reserved.1512 2007 Prentice Hall,Inc.All rights res
3、erved.1513 2007 Prentice Hall,Inc.All rights reserved.1514 2007 Prentice Hall,Inc.All rights reserved.1515 2007 Prentice Hall,Inc.All rights reserved.1516 2007 Prentice Hall,Inc.All rights reserved.1517 2007 Prentice Hall,Inc.All rights reserved.1518 2007 Prentice Hall,Inc.All rights reserved.1519 2
4、007 Prentice Hall,Inc.All rights reserved.1520 2007 Prentice Hall,Inc.All rights reserved.1521 2007 Prentice Hall,Inc.All rights reserved.1522Criteria of Effectiveness Groups Individuals Accuracy Speed Creativity Degree of acceptance Efficiency 2007 Prentice Hall,Inc.All rights reserved.1523 2007 Pr
5、entice Hall,Inc.All rights reserved.1524 2007 Prentice Hall,Inc.All rights reserved.1525 2007 Prentice Hall,Inc.All rights reserved.1526 2007 Prentice Hall,Inc.All rights reserved.1527 2007 Prentice Hall,Inc.All rights reserved.1528Source:Adapted from K.W.Thomas,“Conflict and Negotiation Processes i
6、n Organizations,”in M.D.Dunnette and L.M.Hough(eds.)Handbook of Industrial and Organizational Psychology,vol.3,2d ed.(Palo Alto,CA:Consulting Psychologists Press,1992),p.668.With permission 2007 Prentice Hall,Inc.All rights reserved.1529 2007 Prentice Hall,Inc.All rights reserved.1530 2007 Prentice
7、Hall,Inc.All rights reserved.1531 2007 Prentice Hall,Inc.All rights reserved.1532 2007 Prentice Hall,Inc.All rights reserved.1533 2007 Prentice Hall,Inc.All rights reserved.1534 2007 Prentice Hall,Inc.All rights reserved.1535 2007 Prentice Hall,Inc.All rights reserved.1536 2007 Prentice Hall,Inc.All rights reserved.1537 2007 Prentice Hall,Inc.All rights reserved.1538 2007 Prentice Hall,Inc.All rights reserved.1539 2007 Prentice Hall,Inc.All rights reserved.1540 2007 Prentice Hall,Inc.All rights reserved.1541 2007 Prentice Hall,Inc.All rights reserved.1542